Shipping Information

Retail Shipping within Australia and New Zealand

• Shipping is FREE for all orders of AU$75 or over within Australia and New Zealand.
• Orders below AU$75 are charged a flat delivery rate of AU$10 within Australia and New Zealand.
• We aim to dispatch in-stock orders within 1-3 business days from order date. Sale periods may affect this eta.

International shipping

• Orders below AU$200 are charged a flat delivery rate of AU$65.
• Orders above AU$200 are charged a flat delivery rate of AU$50.

Will I have to pay any additional duties & taxes?

• You will be liable for all import duties, customs and taxes levied by your country your order is being shipped to. These will be due at the point of, or after delivery.
• We are not liable for these charges, and they unfortunately cannot be reimbursed or refunded by PERSONAL CARE INNOVATIONS PTY LTD.
• If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information.

Practitioner Shipping within Australia

• Orders below AU$250 are charged a flat delivery rate of AU$40.
• Orders between AU$250 and AU$500 are charged a flat delivery rate of AU$30.
• Shipping is FREE on orders over AU$500.